Codes, Guidelines and Policies

The Pharmacy Board of Australia has developed codes, guidelines and policies to provide guidance to the profession. These also help to clarify the Board’s views and expectations on a range of issues.

Codes and guidelines are approved by the National Board and may be used as evidence of what constitutes appropriate professional conduct or practice for pharmacy in proceedings under the National Law or a law of a co-regulatory jurisdiction against a health practitioner.

Quick reference guide

For ease of reference, the Board has published a quick reference guide to its guidelines, to help pharmacists identify the appropriate document to read.


Document  PDF  Accessible format  Date of effect 
Code of conduct for pharmacists  PDF (144 KB)  Web page 17 March 2014 


Document Accessible format  Date of effect 
Social media: How to meet your obligations under the National Law Web page 11 November 2019


Document PDF Accessible format Date of effect
Guideline - Informing a National Board about where you practise  PDF (152 KB)  Word version 
(590 KB,DOCX)
1 August 2018

Guidelines on compounding of medicines

PDF (115 KB)  Word 
(393 KB,DOCX) 
28 April 2015

1 February 2018 for section 6.2 Compounding of sterile injectable medicines
  • Joint statement on compounded medicines – Pharmacy Board of Australia and Medical Board of Australia
PDF (77.5KB)  Word
(695 KB,DOCX)
 24 November 2017
  • Background on the regulation of compounding by pharmacists
PDF (58.3 KB)  Word 
(366 KB,DOCX) 
  • Professional practice profile for pharmacists undertaking complex compounding
PDF (465 KB)  Word 
(103 KB,DOCX) 
Guidelines on continuing professional development PDF (99.7KB)
Word version 
(40.8 KB,DOCX) 
1 December 2015 
Guidelines for dispensing of medicines PDF (114 KB) Word 
(388 KB,DOCX)

7 December 2015

Guidelines on practice-specific issues PDF (59.5 KB) Word 
(370 KB,DOCX)
7 December 2015
  • Guidelines on practice-specific issues - Guideline 1 (List of reference texts for pharmacists)
PDF (48.8 KB) Word 
(363 KB,DOCX)
7 December 2015

Amended on 16 September 2015
Guidelines for proprietor pharmacists PDF (52.2 KB) Word 
(367 KB,DOCX)
7 December 2015
Guidelines on dose administration aids and staged supply of dispensed medicines PDF (74.4 KB) Word 
(374 KB,DOCX)
7 December 2015
Guidelines for mandatory notifications  PDF (149 KB)  Web page  17 March 2014 
Guidelines for advertising regulated health services PDF (155 KB) Web page 17 March 2014


Document PDF Accessible format Date of effect
Common Protocol - Informing notifiers about the reasons for National Board decisions  PDF (91.8KB) Word version 
(58.6 KB,DOCX) 
1 August 2018

Policy directions

Under Section 11 of the National Law, as in force in each state and territory, the Ministerial Council may issue a National Board with policy directions.

Document PDF Accessible format Date of effect
Policy Direction 2019-01 - Paramountcy of public protection when administering the National Scheme
Policy Direction 2019-02 - Requirements to consult with patient safety bodies and health care consumer bodies on every new and revised registration standard, code and guidelines
8 January 2020

Retired Codes and Guidelines

For codes and guidelines that no longer apply, please see Retired Codes and Guidelines.

FAQ and Fact Sheets

For more information, please see FAQ and Fact Sheets.

Page reviewed 22/01/2020